Most complaints in coaching come from a gap between what the client expected and what happened.
Say what you provide
List it: the programme, reviews, replies and calls. Say what is not included.
Give reply times
State your reply time in working days. Keep to it.
Be honest about timelines
Strength and body changes take weeks. Give the client a first marker at four weeks. A rep goal or a session count works.
Explain the effort ratings
Tell the client how to rate a set and why it matters. Give an example from their own lifts.
Agree what you need from them
Logging each session, a weekly check-in and honest answers. Say that missed logs slow the progress.
Put it in writing
Send a short summary after the first call. The client can refer back to it.
Where Trainersight fits
Trainersight gives clients one place to log, check the plan and read your replies. That keeps the arrangement visible to both of you.
Register your interest
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