This is a checklist, not legal advice. Have a solicitor read your final wording, and ask your insurer what they require.
What you provide
- What the client gets: programme, reviews, messages, calls.
- How fast you reply, in working days.
- What you do not provide, such as medical advice.
Price and term
- The fee and the day it is taken.
- Whether it is monthly or a fixed term.
- How a client cancels and how much notice you need.
- Your refund position.
Health and risk
- The client confirms they completed a health questionnaire.
- The client agrees to tell you about new injuries or conditions.
- The client trains at their own risk within your instructions.
Data
Say what personal data you hold and why. Say who sees it and how a client can ask for it back or deleted. Health answers need extra care.
Use of videos and photos
State that you will not post a client's video or photo without separate written permission.
Where Trainersight fits
Trainersight can send a client a health screening document. The agreement itself you write with a professional.
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