New clients trust other clients. A testimonial only works if it is real and the client agreed to it.
Pick the moment
Ask after a good block, a personal best or a finished meet. The client is pleased and the result is fresh.
Make it easy
Send two or three open questions. For example: what were you struggling with before, and what changed?
Do not write it for them
Publish what the client wrote. Do not tidy it into something they did not say. If you shorten it, show them first.
Get permission in writing
Ask for a clear yes to using their words. Ask separately for a name, a photo or a result. A message reply is enough as a record.
Let them withdraw it
Tell the client they can ask you to remove it. Do it promptly.
Never invent one
Do not use made-up quotes or numbers. If you have no testimonials yet, say less and show your process.
Where Trainersight fits
Trainersight keeps results in one record per client. A result you mention is one you can check.
Register your interest
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